Dynamics 365 family expands with the arrival of spring

Microsoft adds a marketing brick to its Dynamics 365 offering. Which also benefits from enhanced integration with the PowerApps service. The Dynamics 365 family is growing with the arrival of spring. Indeed, Microsoft has added a brick of marketing automation whose general availability is announced for the month of April....

Microsoft’s CRM strategy through LinkedIn (Dynamics 365 for Sales and LinkedIn Sales Navigator edition)

In a nutshell Last spring, Microsoft announced the Microsoft Relationship Sales solution, which was rolled out over the summer. This solution combines Microsoft Dynamics 365 for Sales and LinkedIn Sales Navigator Enterprise Edition. Presentation Last April, Microsoft announced the Microsoft Relationship Sales solution, which combines Microsoft Dynamics 365 for Sales...

Get ready for GDPR: Find out how Dynamics 365 can help you

If your solution or project processes the data of EU citizens or residents, the legal obligations of the General Data Protection Regulation (GDPR) apply to you and your company. So get your Microsoft Dynamics 365 solution and projects today for GDPR by watching this free webinar.Not only will you get...

The new business model: relational sales

Relationship sales are about empowering sellers to stimulate customer engagement. In the digital age, engagement is not limited to face-to-face interactions. It is a question of maintaining a personalized relationship with the customer that takes into account its specificities and context. Moreover, this relationship must be measurable (conversion, satisfaction rate,...

Dynamics 365 for marketing – A giant unleashed!

Microsoft Dynamics 365 for Marketing has finally been launched! An impressive platform of modern technology, capable of doing things that were impossible before. How many impatient customers have they claimed to get into this revolutionary marketing #FreightTrain of innovation? https://youtu.be/TrosVYVTsS8 The product is ... Impressive! Compared to all other Marketing...

Dynamics 365 – A glossary for SMEs

Although Dynamics 365 was not specifically designed for the SME customer, we engage every day with our SME customers who are always interested in Microsoft's offering. Most of these conversations begin with an explanation of the terms and concepts used in Customer Engagement... or what we called CRM. The basics...