There's no doubt that Microsoft Dynamics 365 is more personalized, more connected and more disruptive. Why such a change from Microsoft? The awareness of the impact of digital transformation on businesses, without a doubt. And especially the vision of Satya Nadella, CEO of Microsoft. She wants to reinvent the company,...
https://youtu.be/IHGtsGl8C4g Find out how Dynamics 365 will enable you to successfully transform your digital transformation through its interconnected and cloud-based applications! Indeed, the possibilities that Dynamics 365 offers are flexible and scalable. Just as the solution fits perfectly with the tools you already use like Outlook and Excel. So don't...
Microsoft is committed to ensuring the security and confidentiality of the data of our customers, ours and yours. The General Data Protection Regulations (GDPR), which came into force on May 25, 2018. It aims to protect the data and rights of individuals on the internet. Dynamics 365 make it easy...
Microsoft today released 238 pages of update notes for its upcoming October 2018 releases of its ERP and CRM Dynamics 365 applications. Microsoft said last month that the company would adopt a biannual update schedule. Dynamics 365 apps will be updated in April and October. Around the same time as...
Microsoft France is pleased to invite you to its Innovation Centre. You will discover the services of Dynamics 365 for Customer Service. On the agenda, demonstrations and presentations of customer cases in partnership with MASAO to illustrate the value of artificial intelligence: Deliver customer-friendly experiences across multiple channels and across...
The essential element of any successful sale is knowledge. As well as the ability to discover and address a buyer's difficulties or needs in order to identify and convert opportunities. Now that Dynamics 365 Sales Insights is available, your sales team, from the field to the call center, can harness...
The General Data Protection Regulation (ORDR) is fundamentally designed to protect people's right to privacy. Visit Microsoft Trust Center to learn more about Microsoft's commitment to security. In addition, we offer you a free diagnosis on GDPR. EDIT: After several months of the implementation of the RGPD, the CNIL has...
AI for Dynamics Sales is designed to help sales teams use technologies such as sentiment analysis during calls and warnings about risky transactions. Indeed, the idea is to take proactive measures and help salespeople prioritize their tasks. For example, your salespeople will be able to find out through AI when...
DISCOVER HOW MATHILDE SA SME WITH MICROSOFT DYNAMICS 365. With Dynamics 365, Mathilde manages its customer service, sales, personnel management and marketing campaigns: Each employee exploits and enriches customer data to provide them with a unique experience.Marketing automates its multi-channel campaigns by sending tailored offers to each recipient.The business benefits...
What problems do your customers face? What are the obstacles customers face in their quest for assistance? How can the process improve to create a pleasant customer experience and increase engagement? Forward-thinking companies specializing in customer relations explore these issues on a daily basis. You too need to focus on...
